This Privacy Policy describes how Larry Stinson Plumbing (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (https://larrystinsonplumbing.com) and our services.
Information We Collect
Information You Provide to Us
- Contact information (name, email address, phone number, and mailing address)
- Service request details
- Payment information
- SMS opt-in consent
- Any other information you choose to provide
Information We Automatically Collect
When you visit our website, we may automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage information (pages visited, time spent on pages)
- Cookies and similar tracking technologies
SMS Communications and Consent
We collect opt-in consent verbally from our customers for SMS communications. This consent may be obtained:
- In person at our physical location
- Over the phone during customer service calls
During the registration process, when customers provide their phone number, our staff is trained to:
- Ask if the customer would like to opt in to SMS-based billing notifications
- Inform customers that message and data rates may apply
- Explain that message frequency may vary
- Inform customers they can text HELP for support or more information
- Inform customers they can text STOP to unsubscribe at any time, after which no further messages will be sent
We commit that phone numbers collected for SMS notifications will not be shared with third parties for marketing or promotional purposes.
How We Use Your Information
We use the information we collect to:
- Provide and improve our plumbing services
- Communicate with you about appointments and services
- Send SMS billing notifications (with your consent)
- Process your payments
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Professional advisors (e.g., lawyers, accountants)
- Law enforcement or regulatory agencies when required by law
- Successor entities in the event of a business transfer
We do not sell your personal information to third parties.
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Opt-out of SMS notifications by texting STOP
- Disable cookies through your browser settings
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Larry Stinson Plumbing
Email: [email protected]
Phone: 817-453-2008
Website: https://larrystinsonplumbing.com
