This Privacy Policy describes how Larry Stinson Plumbing (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (https://larrystinsonplumbing.com) and our services.
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is important to us, and the following will inform you of the information that we may collect from you and how it is used. By using our website, you accept the practices described in this policy.
Information Collection
Verbal Opt-In:
Larry Stinson Plumbing collects opt-in consent verbally from its customers. Customers may opt in to receive messages in person or by phone. When a customer registers for the first time, they are asked to provide a phone number, and our staff is trained to ask if they would like to opt in to SMS-based billing notifications. Customers will be verbally informed that:
- Message and data rates may apply.
- Message frequency may vary.
- They can text HELP for support or more information and STOP to unsubscribe at any time.
- Their phone number will not be shared with third parties for marketing or promotional purposes.
Data Collection and Usage
We may collect the following types of personal information from customers:
- Name, phone number, and email address provided during inquiries or service requests.
- Non-personal information such as a domain name and IP address, which do not reveal personal details beyond the IP address used to access our website.
- Internet browser type, operating system, referral source, and website navigation details.
We use the collected information for:
- Providing, maintaining, evaluating, and improving our services and website.
- Fulfilling customer inquiries, requests, and transactions.
- Sending important notifications, including service reminders, billing updates, and promotional offers.
- Customer support and responding to inquiries.
We may contact you via email in the future to notify you about specials, new products or services, or updates to this privacy policy.
Data Protection & Sharing
We are committed to protecting your personal information and will not sell or share your data with third parties for marketing or promotional purposes. However, we may disclose personal information and/or an IP address when required by law or when we believe such action is necessary to:
- Cooperate with investigations of unlawful activities and comply with legal processes.
- Protect and defend the rights or property of our website and related properties.
- Identify persons who may be violating the law, the rights of third parties, or misusing our website.
Security
We follow accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. If we collect sensitive information (such as credit card data), it is encrypted and securely transmitted. You can verify this by looking for a closed lock icon in your web browser or ensuring “https” appears in the web page address.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform specific jobs (e.g., billing or customer service) have access to personally identifiable information. The computers/servers where we store personally identifiable information are kept in a secure environment.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help improve access to our site and identify repeat visitors. Cookies also allow us to track user interests to enhance their experience on our site. The usage of a cookie is not linked to any personally identifiable information.
Links
This website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage users to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time to time, we may request information via surveys or contests. Participation in these surveys or contests is completely voluntary. Requested information may include contact details (such as name and shipping address) and demographic information (such as zip code and age). Contact information will be used to notify winners and award prizes. Survey information will help us monitor or improve our website and services.
Opt-Out Instructions
You may opt out of receiving communications from us at any time.
SMS Messages:
- To stop receiving text messages, reply STOP to any message.
- For help or more information, text HELP.
- Message and data rates may apply.
- Message frequency may vary.
Email Communications:
- To unsubscribe from marketing emails, click the “Unsubscribe” link included at the bottom of our emails.
- You can also contact us directly at [email protected] to request removal from our mailing list.
Data Removal Requests:
If you wish to have your personal data deleted from our records, please send a request to [email protected], and we will process your request in accordance with applicable laws.
Consent
By using this website, you consent to the collection and use of information as specified above. If we update our Privacy Policy, we will post changes on this page. Please review this page frequently to stay informed about our data collection, use, and disclosure practices.
If you have questions about this Privacy Policy, please contact us at:
Larry Stinson Plumbing
Email: [email protected]
Phone: 817-453-2008
Website: https://larrystinsonplumbing.com
